Conversation

Lesson 1
Six keys to Conversation
1. Be reception
2. Show interest
3. Share information
4. Listen and talk
5. Be optimistic
6. Seek common interests

Body Language
S: Smile
O: Open posture
F: Forward lean
T: Touch
E: Eye contact
N: Nod

Identify Hot Topics
1. Key words- use key words to cue topics to talk about
2. Free information-
3. Hot Buttons- food, clothes, skiing, work, photography, pets

Conversation Starters
Movies
Play book
Music
Places
Hobbies
Sports
Activities


Lesson 2
How to start Conversation
Ask a question-
Closed-ended question (start conversation)
Open-ended question (continue conversation)
Make a comment

Give a compliment

Listening Effectively
Use open body language
Refer to key words and free information you hear
Ask follow up question
Share related information
Rephrase the other person has said
Summarize the other person is saying

Lesson 3
How to continue conversation
Change topics
Listen for key words and wait for slight pause
Quickly interrupt
Change the topics
Telling others about you
Four levels of self-disclosure
Add free information
Personal facts and background
Preferences and opinions
Feelings and emotions

Don't tell too much
Be realistic
Reveal your hopes and dreams

Lesson 4
When is time to end conversation, how to close the conversation
Close the conversation on the up beat
Give kindly handshake
Suggest like to talk to the person some other time